Legal

Terms of sale and use

Last updated 19 September 2026 · plain English, and we mean what it says

Ariloop is desktop software sold by Bezalelabs Ltd of 251 Overbank Dr, Oshawa, Ontario, Canada ("we", "us"). Buying a licence, renting one, or using the trial means you accept what follows. If you are buying for an organisation, you are telling us you may bind it.

What you are buying

A licence to run the software, not a share of it. A bought licence is permanent: it keeps working on the version you have for as long as you have a machine that runs it, whatever happens to us. A rental runs month to month and stops when you stop paying — renting never turns into ownership, and we say so here because it is the thing people most often assume otherwise.

We are not selling a subscription to a service. The transcription, the clip finding, the rendering and your files all happen on your hardware. The only parts we host are the ones described as the Connected plan.

Seats and devices

• Each licence carries a number of device seats: Individual two, Group eight, Corporate twenty-five.
• A seat is one device. A phone counts the same as a desktop, because it does the same work.
• You may release a seat at any time and activate another device with it. The released install stops at its next licence check.
• Seats are for you and the people in your organisation. Sharing a key outside it, reselling it, or publishing it is not permitted, and we may revoke a key we can see being used that way.

Renting

Rentals are billed monthly in advance and cancel at the end of the month you have paid for. When a rental ends the app stops opening — but nothing of yours is held hostage: finished files stay in your folders, and you can still export the projects you had already cut.

The trial

The trial is three days of the whole app on your own recordings, with no watermark and no export limit. One trial per device. Starting the monthly plan and cancelling inside the three days costs nothing.

Updates

A bought licence is tied to the major version it was bought at. Every subsequent release inside that version — 3.1, 3.2 and so on for a licence bought at 3.x — is included at no extra cost, for as long as we publish them. A new major version is a separate licence; we expect to offer it to existing holders below the full price, but we do not promise a particular price or date here. Nothing forces the move: your version keeps working indefinitely. A rental always runs on the current version for as long as the rental runs.

Refunds

Fourteen days on a purchase, no argument and no interrogation — write to us and we refund it. Rentals are not refunded for a month already used; cancel and it simply does not renew. Refunds are processed by Paddle, who took the payment.

What you may not do

• Work around the licensing, or help anyone else do so.
• Redistribute, resell, or rent out the software itself.
• Use it to make material that is illegal where you are, or that you have no right to use — the footage you put in has to be yours to use.

Your footage and your work

Yours, entirely. We claim no licence over anything you record, import, cut or export, and in normal operation we never receive it: it does not leave your machine unless you configure something that sends it, such as your own storage or a cloud AI provider you choose.

The Connected plan

The Connected plan covers the parts that run on our servers — the scheduler, direct posting, integrations, scheduled tasks, and syncing kits and templates between seats. It is optional, billed monthly or yearly, and cancelling it stops only those hosted parts. The local app carries on.

Third parties

Paddle is our merchant of record: they sell the licence to you, handle tax, and their terms apply to the transaction itself. If you connect a posting channel, a storage provider or a cloud AI model, those services' own terms apply to what you send them, under your own account and your own key.

What we promise, and what we do not

We promise the software does broadly what this site says it does. We cannot promise it never crashes, that a given AI model picks the moments you would have picked, or that a platform we hand a post to accepts it. Beyond the refund above, and to the extent the law where you live allows it, our liability for any claim is limited to what you paid us in the twelve months before it arose. Nothing here limits liability for death, personal injury or fraud.

Ending it

You can stop using Ariloop whenever you like; a bought licence stays valid regardless. We may end a licence only for a serious breach of these terms — the kind listed under "what you may not do" — and we will tell you why.

Changes

If we change these terms we will change the date at the top and, for anything that materially affects you, tell licence holders by email. The terms you agreed to at purchase govern that purchase.

Law and disputes

These terms are governed by the law of the Province of Ontario and the federal laws of Canada that apply there, and the courts of Ontario have jurisdiction, without taking away any protection the law of your own country gives you as a consumer.

Contact

Write to [email protected]. A person reads it.