Legal
Privacy
Last updated 2 October 2026
The short version: your recordings, transcripts and renders stay on your machine. We hold the small amount needed to sell you a licence and keep it working — an email address, a licence key, and a fingerprint of each activated device — plus, unless you turn it off, a count of how much you used the app.
What never reaches us
Video, audio, transcripts, clip titles, thumbnails, rendered files, and the contents of any project. The pipeline runs locally, so there is nothing for us to receive, log or lose. We do not measure what your clips are about — the usage counts below say how much, never what.
The microphone
Ariloop can be told what to do in words, typed or spoken. Spoken means the app records you — only while you hold the button down, never otherwise — and turns that recording into text on your own machine, with the same transcription model it uses for your videos. The recording is written to a temporary file, read once, and deleted immediately, whether the transcription worked or not. No audio is ever sent to us or to anyone else. macOS asks your permission the first time and you can take it back at any point in System Settings; the typed box goes on working without it.
What we do hold
- Your account: the email address you sign in with, and the sign-in links we send to it.
- Your licence: tier, purchase or rental status, key, and the activation history of your devices.
- Each device: a hash that identifies the machine, the name you give it, its operating system and the app version. The hash is not reversible into anything about you.
- What you put in the dashboard: templates, brand kits and the asset files you upload there, because sharing them across seats is the point of it.
- Support: whatever you write to us, kept while we are helping and for a reasonable period after.
- How much you use it, if you leave that on: daily totals per machine — how many clips were rendered, how many minutes were transcribed, how many times captions or a template were used. Counts and durations only. No filenames, no clip titles, no transcript, nothing about what is in a video, and nothing that distinguishes one project from another. It rides on the licence check the app already makes, and Settings → Usage counts turns it off, after which the app sends none of it and works exactly the same.
Payments
Handled by Stripe as merchant of record. They take the payment and hold the card details — we never see them. We receive the fact of the purchase, the amount, the country it was taxed in, and the email address attached to it.
When you connect something yourself
If you point Ariloop at a cloud AI model, the text of your transcript goes to that provider under your own API key and their terms. The same connection carries anything you ask for in words: the sentence itself, the settings currently chosen, and — when you are looking at a project — the titles of the clips in it, so the model knows which one you mean. Nothing else goes with it, and none of it goes anywhere if you have not connected a model. If you set up storage sync, your files go to the bucket or drive you named, under your own credentials — we never hold those credentials. If you connect a posting channel, the clip and its caption go to that platform. Each of these is your choice, and each is off until you make it.
Cookies
One session cookie on the dashboard so that signing in sticks. No advertising trackers, no third-party analytics pixels on this site.
How long we keep it
Account and licence records last as long as the licence does, plus the period our tax obligations require. Released devices fall out of the active list but stay in the audit trail so a seat dispute can be settled. Ask us to delete an account and we will, keeping only what the law makes us keep.
Your rights
Depending on where you live, you can ask for a copy of what we hold, correct it, delete it, or object to how we use it. Write to [email protected] and we will answer within thirty days. If you are in the UK or EU, the controller is MyTechOps Ltd, Toronto, Ontario, Canada, and you may complain to your national data protection authority.
Children
Ariloop is sold to adults and to organisations. It is not aimed at children, and we do not knowingly hold data about them.
Changes
Material changes get an email to licence holders and a new date at the top of this page.